About ZIM Integrated Shipping Services

Driving Global Trade Forward

ZIM is a leading global, asset-light container liner shipping company with over 75 years of success. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and can maximize our market position.

Operating globally in over 90 countries, and serving over 32,000 customers in 300 ports worldwide, our differentiated global-niche strategy covers major trade routes with a focus on select markets.

ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing us to provide innovative and premium customer-centric services while maximizing profitability.

At ZIM, we believe shipping can be exciting. In a fast-moving industry, we’ve made our mark with a fresh and unique approach. Recognized as a certified Great Place to Work, we take pride in fostering an inclusive, supportive, and dynamic workplace where employees thrive.

Join a dynamic, ambitious, and inclusive team who will challenge you to grow, and support you every step of the way.

Culture and Values

So, what is our Z Factor?

At ZIM, we’re all about our people, and our people are all about the Z Factor.

It’s the spirit of Innovation and Togetherness, it’s the Can-Do Approach, the Agility in thought and action, it’s the personal touch with both employees and customers.

Our mission? To deliver an outstanding customer experience. We’ve blended cutting-edge, data-driven strategies with creative, tailored solutions to keep up with our customers’ evolving needs.

We are driven by our vision and values:

• Can-Do Approach: We always have the will and will always find the way.
• Result Driven: We deliver great process and will be measured by the bottom line.
• Agile: We adapt quickly to market currents, changes, trends, and needs.
• Sustainability: We treat our oceans and our communities with care and responsibility.
• Togetherness: We are many and diverse, yet we act as one ZIM team.

Description

Reporting to the President of ZIM Canada, the Vice President Human Resources is responsible for developing and implementing strategies and tactics affecting all Canada-based ZIM employees.

The primary responsibilities of this role include the design, execution, and administration of all Human Resource policies, procedures, and programs that impact all employees. This involves close collaboration with the President of ZIM Canada on key focus areas such as talent acquisition, employee experience, leadership development, continuous learning, total rewards, payroll, and labour relations.

As a senior leader in the company, the incumbent is also tasked with providing vision, leadership, and strategic planning, along with project coordination and execution, all in a cost-effective manner to address current and future business needs.

Main Responsibilities

HR Strategy & Policy

• Develop and drive HR strategy, priorities, and actions.
• Provide advice and recommendations to senior leadership and other levels of management, regarding HR matters.
• Coach, mentor, and develop business leaders by providing professional insights and solutions to address staff and business issues.
• Review and implement HR policies & procedures.

Talent Acquisition

• Devise a recruitment strategy and channel to fill all openings within the needed time frame, based on business needs.
• Lead recruitment process and drive continuous improvement.
• Assist with headcount requirement evaluations and job scoping.

Total Rewards

• Manage payroll processes and general administration.
• Prepare the annual payroll budget following the business strategy.
• Lead the annual performance and salary review processes.
• Lead salary benchmarking process; review benefits package to ensure market competitiveness.
• Develop and administer performance, retention, and other local recognition and incentive programs.

Reporting & Insights

• Report for various HR KPIs and metrics such as employee experience, attrition, and exit interview data compilation, to help improve existing processes and support decision-making.
• Prepare monthly headcount reports and HR scorecards for senior management.
• Assist with ad hoc reports as needed, including monthly costs associated with specific employee cost centres.

Change Leadership

• Champion organizational changes at all levels.
• Build change resiliency in the organization.

Learning & Development

• Model and drive the desired performance culture.
• Build a leadership pipeline to prepare for future business needs.
• Identify the training needs and address them through internal or external resources.

Continuous Improvement

• Continuously identify opportunities to improve, automate, and streamline processes.
• Partner with others in HR function on local, national, or global projects or initiatives.

KPIs

• On-time delivery of assigned tasks.
• Quality of assigned deliverables.
• Delivers within budget.
• Customer service.
• Turnover.
• Budget Management.
• Employee Engagement.

Required Qualifications

Education

• University Degree in business or HR-related field.
• Master’s degree in HR-related field (asset).
• CRHA or CHRP certification (asset).

Professional Experience

• Minimum of 15 years of experience with at least 7 years in an HR managerial position.
• Strong background in HRIS (preferably ADP and/or SAP HCM), labour relations, payroll, benefits & compensation management, and organizational change & development.
• Experience in managing payroll and ensuring payroll compliance both from a legal and global compliance perspective.
• HR experience in the transportation industry is preferred

Key Abilities

• Proven leadership and mentoring capabilities.
• Quality-oriented and proactive team player.
• Strong communication and decision-making skills.
• Global collaboration: Drives results by partnering across different cultural and business backgrounds.
• Problem-solving: Identifies root causes, consults with stakeholders, and addresses potential issues proactively.
• Upholds company values: Maintains composure, engages in constructive conflict, and consistently acts with integrity and fairness.
• Process-driven: Adheres to and enhances policies and methodologies, utilizing critical thinking to define KPIs and achieve objectives.
• Effective communicator: Delivers clear messages and engages across all organizational levels.
• Customer-focused: Supports internal stakeholders, providing timely information and effectively engaging with all parties.
• Team-oriented: Fosters collaboration, values team success, and supports organizational initiatives.
• Innovative: Challenges the status quo, introduces new ideas, and seeks continuous improvement.

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Only the people selected for an interview will be contacted. We support the principle of employment equity.

TALINKO is a recruitment firm of middle and senior executives also offering support in the recruitment of members of the board of directors or advisory committee. We operate in different business sectors.

Please note that the masculine is used to lighten the text, without prejudice against the feminine form.