About our Client

Our client, a privately held company located on the South Shore of Montreal, is looking for a Director of Operations who will join its innovative team while contributing to the success of the company, which is recognized as a leader in its field and is distinguished by its dynamic corporate culture.

A leader in its field, the company is focused on innovation, the environment, and advanced smart technologies.

Company Culture and Values

The values conveyed by the organization can be summarized as follows: an organizational culture based on quality, excellence, collaboration, rigor, occupational health and safety, passion, performance, and innovation.

Brief Description

Reporting to the Vice President, the Director of Operations will be responsible for the operational strategy of the activities of his teams (production, quality, and supply chain), the quantitative and qualitative results as well as the optimization of the associated procedures.

The candidate will be called upon to manage the financial, HR, and technical aspects of his activities while ensuring the optimization of costs and productivity.

Main Tasks and Responsibilities

Operations

• Plan operations activities (production, quality, and supply chain) and work closely with colleagues and teams to ensure an efficient, reliable, and high performing production organization
• Actively collaborate with sales teams to optimize offerings and align them with industry requirements
• Work closely with the project teams to achieve a delivery plan that meets the customer’s requirements
• Collaborate with the engineering team to influence the development and plan the integration of new products
• Coordinate production forecasting based on customer requirements to ensure commitments are met
• Participate in the development of operations budgets with particular attention to product costs, productivity, margins and ensure daily management
• Ensure coordination between production activities and the supply department
• Actively contribute to the analysis of raw material requirements, the launch of production orders, inventory management, and subcontracting
• Implement a production/delivery plan and communicate it effectively
• Ensure that the organization’s processes remain compliant with various regulations
• Ensure effective inventory management

Team

• Create a motivating work environment based on a culture of open communication, collaboration, and learning
• Manage the team’s human resources, including coaching, training, performance and objective monitoring, and hiring
• Propose and implement continuous improvement projects to increase the performance of your various departments
• Develop the Health and Safety culture in all aspects of the working environment
• Develop performance indicators (KPI) to ensure competitive, stable, and reliable results
• Analyze performance results, suggest improvements, and share results with management and teams

Required Qualifications

Training

• University degree in engineering or operations and logistics management

Work Experience 

• A minimum of ten (10) years of relevant experience in operations management or production within a manufacturing environment
• Experience in a custom-made production environment
• Experience in lean manufacturing
• Experience in operations cycle management: production, assembly, quality, logistics, research and development (R&D), marketing, purchasing, customer service, installation, maintenance, support, training
• Solid experience in customer relationship management and personnel management
• Experience in multidisciplinary team management
• Excellent experience in financial management (budget tracking)
• Experience in project management
• Very comfortable in an SME environment

Key Skills

• Proficiency in computer tools (Office Suite) and ERP software
• Bilingualism both orally and in writing

Specific Skills

• Results-oriented with a systematic focus on goals and a constructive approach to identifying obstacles and proposing mitigation strategies
• Intrapreneurial style; agile
• Dynamic, motivational, proactive, and innovative leadership
• Focused on customer satisfaction – Both internal and external
• Team player with a good sense of collaboration
• Excellent communication and synthesis skills
• Excellent organizational skills and attention to detail to achieve operational excellence
• Desire to excel, develop and share best practices
• Perform well under pressure and able to handle multiple projects simultaneously
• Comfortable in a changing environment – Avoiding the status quo
• Share the company’s values such as passion, imagination, innovation, and uniqueness
• Have a hands-on and open approach
• Pragmatic
• Analytical and problem-solving skills
• Ability to take calculated risks
• Ability to influence

Among the Challenges of the Position

• Effectively manage rapid growth with all that it implies in terms of work organization and deliverables
• Establish a proactive mode of activity control
• Optimize business processes and implement tools and performance indicators
• Establish a clear and efficient communication structure
• Effectively manage your team (time optimization) while focusing on training and updating knowledge
• Work effectively with all departments of the company

Why Join Our Client

• A company that is a world leader in its field
• A company with a very strong growth
• Important challenges of the position
• A competent and professional management team
• Values conveyed by the organization
• A company focused on environmental protection
• Professional development perspective

Other advantages

• Various professional training
• Group insurance
• Dynamic work environment

Follow TALINKO on LinkedIn

Only those selected for an interview will be contacted. We are an equal opportunity employer.

TALINKO is a middle and senior management recruiting firm that also offers support in recruiting members of boards of directors or advisory committees. We work in various sectors of activity.

Please note that the masculine gender is used to lighten the text, without prejudice to the feminine form.