About the City of Dollard-des-Ormeaux

Your chance to make a difference!

Located in the West Island of Montreal, Dollard-des-Ormeaux is a bilingual City with a population of over 50,000 inhabitants. The City values the quality of life and needs of its citizens and aims to provide them with maximum services at the lowest possible cost. Its priorities and commitments are therefore to continuously improve customer service and to promote managers and employees within the team.

Culture and Values

The city’s primary focus is to ensure the smooth operation of its services while providing residents with an exceptional quality of life. This unwavering commitment has consistently guided its efforts and decision-making processes. Over the years, the city’s mission has remained steadfast: to deliver high-quality services and foster the socio-economic development of its community.

The city’s core organizational values are as follows: serving its citizens, interdepartmental collaboration, openness to change and innovation, respect for individuals, and ethical conduct.

Description

Under the authority of the General Manager, the Director of Human Resources plans, organizes, directs, controls, and coordinates all activities related to human resources functions within the City.

Acting as a consultant, he assists senior management, all departments, and all managers in developing and implementing strategies aligned with organizational objectives. He is responsible for all aspects of human resources management: organizational development, labour relations, staffing, training and skills development, occupational health and safety, pension plans, compensation, group insurance, and payroll.

The incumbent plays a key role in mobilizing staff and actively contributes to creating a healthy, motivating, and high-performance work environment.

The Director of Human Resources develops collective bargaining strategies for various work groups, participates in negotiations, ensures their implementation and interpretation, and manages grievances and dispute resolutions.

Main Responsibilities

• Leads and supervises a team of four employees and external consultants.
• Develops, recommends, and ensures the application of standards, policies, and guidelines in employee management and labor relations.
• Coordinates negotiations with unions and may act as spokesperson for the City.
• Manages disputes, handles grievances, and defends the City’s interests in these matters.
• Advises managers on issues related to employee management (performance, absenteeism, attitude, disciplinary measures, etc.).
• Assists and supports managers in HR management.
• Coordinates staffing activities: recruitment, selection, orientation, and integration of new employees.
• Supervises the management of group insurance plans, pension plans, and other benefits.
• Implements training and professional development programs.
• Ensures compliance with and monitoring of legal obligations regarding occupational health and safety, including prevention programs and claim files.
• Monitors pay equity obligations.
• Administers the payroll process and ensures its accuracy.
• Prepares the annual budget for their department and ensures rigorous monitoring.
• Fosters a healthy, motivating work environment that promotes employee well-being and engagement.
• Supervises, trains, and evaluates staff, and ensures compliance with collective agreements and internal policies.

Required Qualifications

Education

• Bachelor’s degree in industrial relations, human resources management, or any other relevant discipline
• Member of the CHRP or CRIA (an asset)

Professional Experience

• Minimum of seven (7) years of relevant experience in a similar position
• Human resources generalist with solid experience in labour relations and organizational development
• Experience in employee management
• Experience in a unionized environment
• Experience in process optimization
• Experience in the municipal sector (an asset)

Competencies

• Motivational and hands-on leadership, fostering a climate of trust and a human approach
• Excellent knowledge of labor laws and their application in a municipal or organizational context
• Good understanding of organizational issues and ability to navigate complex environments
• Proficiency with computer tools, including human resources management systems
• Bilingualism, both oral and written, in French and English

Specific Skills

Strategic vision and solution-oriented

• Ability to articulate a clear strategic vision while remaining grounded in operations
• Creative, innovative, and solution-oriented mindset
• Flexibility and adaptability in a constantly changing environment
• Strong focus on customer service, both internal and external

Collaborative leadership and communication

• Proven ability to work in a team and adopt a collaborative approach
• Excellent communication skills, both verbal and written
• Strong sense of customer service and interpersonal skills
• Ability to positively influence and mobilize stakeholders
• Tact, discretion, discernment, and listening skills in sensitive or complex situations

Professional attitude and rigor

• Rigorous professionalism, organizational skills, and a structured approach
• High level of professional ethics
• Respect for others and kindness in relationships
• Tolerance for ambiguity, patience, and resilience in the face of challenges
• Keen sense of political and institutional issues

Among the Challenges of the Position

• Ensuring the transition from an administrative approach to a strategic human resources role.
• Develop and implement a strong and distinctive employer branding strategy for the City.
• Develop a vision focused on the employee experience.
• Actively contribute to the emergence of a culture of engagement, recognition, and belonging within the City.
• Promote a culture of continuous learning, innovation, and organizational agility.
• Accelerate the digitization and automation of HR processes.
• Implement modern and innovative HR management practices.
• Review and update all HR policies, programs, and tools.
• Provide strategic advice to all departments.
• Review, optimize, and simplify HR processes.
• Maintain open and constructive dialogue with union partners.
• Be a key player in developing a culture of belonging and commitment.
• Implement a structured approach to succession planning.

Why Join the City of Dollard-des-Ormeaux

• A dynamic, innovation-driven city
• A strategic position contributing to the city’s development
• Diverse challenges and a wide range of responsibilities
• Cross-functional collaboration with all municipal departments
• Positive and engaging work relationships
• Stable political and administrative environment
• Organizational values rooted in respect and collaboration
• A human-centered workplace where everyone can thrive
• A citizen-focused organization committed to public service
• Competitive salary and benefits
• Defined benefit pension plan

Choosing to work for the City of Dollard-des-Ormeaux means joining a welcoming environment with engaged and dynamic teams.

Main contact at TALINKO – Executive Search

Elaine Martineau – Executive Director | Executive Search – Tel: (514) 912-7679 (direct) – elaine.martineau@talinko.ca

Follow TALINKO on LinkedIn

Only the people selected for an interview will be contacted. We support the principle of employment equity.

TALINKO is a recruitment firm of middle and senior executives, also offering support in the recruitment of members of the board of directors or advisory committee. We operate in different business sectors.

Please note that the masculine is used to lighten the text, without prejudice against the feminine form.