About Syntax

Winner of many awards and recognized for the excellence of its services for the many awards of excellence

Our client, SYNTAX, a leader in the field of technology & software, experiencing sustained growth, is looking for an Accounts Receivable Manager to join the Toronto team.

SYNTAX is a leading Managed Cloud Provider for Mission-Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972.

SYNTAX has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public, or hybrid cloud. With strong technical and functional consulting services, and World-Class Monitoring & Automation, they serve some of North America’s largest corporations across a diverse range of industries.

Illumiti is a modern SAP systems integration and management consultancy committed to delivering strategy, technology, and business transformation to ambitious clients.

Helping mostly mid-market clients realize the full breadth of SAP’s innovative technologies with outcome-based solutions while delivering expertise to every engagement.

Culture and Values

Our client is dedicated to outstanding client service, employee development, and teamwork. They offer a dynamic working environment in a constantly changing industry. You will join a team encouraging you to put your professional skills to the test while allowing you to add new strings to your bow.

Our client also stands out with an employee-led social program focused on education, having a positive impact on local and worldwide communities.

You will have the chance to join a devoted, ambitious, innovative team!

Brief Description

Reporting to the Assistant Controller – Illumiti, the AR Manager will be responsible for managing the Accounts Receivable team while leading various management initiatives and systems implementation projects.

The Manager is responsible for the overall invoicing, collection, and cash application activities and timely management of all AR aging components. He will also maintain and improve sustained cash flow through diligent and aggressive monitoring of our customer accounts.

This role will direct initiatives to improve working capital, including account monitoring, aligning AR DSO, and ensuring effective and efficient processing of AR functions.

This position is highly visible and requires a strong leader with the ability to prioritize, plan, and firmly direct the department.

Main tasks and responsibilities

• Responsible for managing the activities of the staff invoicing, issuing credit/debit memos, establishing reserves, etc.; including ERP responsibilities for the AR sub-ledger
• Manage day-to-day operations of the AR department; create, implement, and maintain policies, procedures, and controls
• Manage and streamline billing and collection process and cash application functions for the company
• Assists in monitoring, tracking and enforcing department policies, procedures, and goals while identifying inefficiencies and proposing, developing, and documenting new concepts and procedures.
• Manage the monthly AR close process including reconciliation of AR sub-ledger to GL and preparation of AR month-end schedules, revenue reporting and reconciliation to GL, and metrics used for internal reporting
• Weekly review of collection reports to ascertain the status of collections and balances outstanding and reduce collection cycle times (DSO) where possible
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad-debt status to the account
• Monitor aging balances and recommend write-offs
• Works with internal departments and clients to regulate and resolve hold/release sales orders per internal rules and regulations
• Actively monitor and work with internal departments to resolve all outstanding Accounts Receivable claims and chargebacks
• Manage information requests during year-end audits and respond to requests for information during audits
• Strong knowledge of Deferred Revenue and unbilled Accounts Receivable
• Work with staff to prioritize work and ensure staff is trained on policy and procedure. Ensure work is accurate and is being processed promptly and per department policies and procedures
• Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals. This will include the preparation of the annual performance evaluations
• Provide constructive feedback and discipline when necessary
• Assist staff in researching and handling more complicated transactions and problems
• Responsible for review and maintenance of customer database
• Keep abreast of current trends and practices in the field of expertise
• Special projects and tasks as directed

Required Qualifications

Training

• Bachelor’s Degree from a four-year College or University and ten years of related experience and/or the equivalent

Professional Experience

• A minimum of 5-10 years of relevant experience in accounts receivable
• Experience in leading a team
• Experience in implementing process improvement

Key Skills

• Strong knowledge of day-to-day operations and requirements of an AR department
• Knowledge of general accounting principles
• Proficiency in the Microsoft Office suite of products, particularly Excel
• ERP system experience; SAP S/4HANA or SAP Business ByDesign experience (an asset)
• Excellent verbal and written communication skills

Aptitude

• Rigour in the process, the accuracy of data, and the presentation of results
• Strong managerial and organizational skills
• Accurate and detail-oriented as well as the ability to communicate effectively with staff at various levels
• Attention to detail and accuracy is a must
• Ability to work in a fast-paced team environment
• Very good organizational, time management, and multi-tasking skills to meet deadlines

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Only the people selected for an interview will be contacted. We support the principle of employment equity.

TALINKO is a recruitment firm of middle and senior executives also offering support in the recruitment of members of the board of directors or advisory committee. We operate in different business sectors.

Please note that the masculine is used to lighten the text, without prejudice against the feminine form.